SOCIAL MEDIA TOOLS AND CUSTOMER VALUE COCREATION: A CASE OF ZIMBABWE STATE UNIVESITIES

Social media has made an impact as a category of online discussion where organisations and people create content, share it and network at an increasing rate. Customer cocreation is a hot topic among universities, students and other stakeholders. The main aim of this dissertation was to establish t...

Full description

Bibliographic Details
Main Authors: Ronald Nyamukuwa, Peter Mazuruse, Joshua Simuka
Format: Article
Language:English
Published: THOT Publishing House 2023-11-01
Series:Journal of Research and Innovation for Sustainable Society
Subjects:
Online Access:https://jriss.4ader.ro/pdf/2023-02/18_S.pdf