The effect of customer value and trust on customer satisfaction and its impact on customer loyalty

Customer value and trust are important factors that can significantly impact customer satisfaction. When a customer perceives that they are receiving value from a product or service and trust the brand or business that is providing it, they are more likely to be satisfied with their overall experien...

Повний опис

Бібліографічні деталі
Автори: Yudhi Koesworodjati, Ratu Hedy Syahidah Budiarti
Формат: Стаття
Мова:English
Опубліковано: Indonesian Institute for Counseling, Education and Therapy (IICET) 2023-09-01
Серія:JPPI (Jurnal Penelitian Pendidikan Indonesia)
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Онлайн доступ:https://jurnal.iicet.org/index.php/jppi/article/view/2274