The effect of customer value and trust on customer satisfaction and its impact on customer loyalty
Customer value and trust are important factors that can significantly impact customer satisfaction. When a customer perceives that they are receiving value from a product or service and trust the brand or business that is providing it, they are more likely to be satisfied with their overall experien...
Автори: | , |
---|---|
Формат: | Стаття |
Мова: | English |
Опубліковано: |
Indonesian Institute for Counseling, Education and Therapy (IICET)
2023-09-01
|
Серія: | JPPI (Jurnal Penelitian Pendidikan Indonesia) |
Предмети: | |
Онлайн доступ: | https://jurnal.iicet.org/index.php/jppi/article/view/2274 |