When Robots Fail—A VR Investigation on Caregivers’ Tolerance towards Communication and Processing Failures

Robots are increasingly used in healthcare to support caregivers in their daily work routines. To ensure an effortless and easy interaction between caregivers and robots, communication via natural language is expected from robots. However, robotic speech bears a large potential for technical failure...

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Bibliographic Details
Main Authors: Kim Klüber, Linda Onnasch
Format: Article
Language:English
Published: MDPI AG 2022-10-01
Series:Robotics
Subjects:
Online Access:https://www.mdpi.com/2218-6581/11/5/106