Intra-organizational Branding Model in Tehran's Services and Tourism Sector

In branding projects, the lack of a suitable domestic model for branding causing inefficiency. The aim of this research is to provide a model based on the human activities of the tourism sector of Iran. This fundamental research is of a qualitative type, which was done using grounded theory; so, the...

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Main Authors: Saeed Shafia, Mirali Seyyed Naghavi
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2019-08-01
Series:Muṭāli̒āt-i Mudīriyyat-i Gardishgarī
Subjects:
Online Access:https://tms.atu.ac.ir/article_10428_7a15e4703d32e540e53b22c580442a18.pdf
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author Saeed Shafia
Mirali Seyyed Naghavi
author_facet Saeed Shafia
Mirali Seyyed Naghavi
author_sort Saeed Shafia
collection DOAJ
description In branding projects, the lack of a suitable domestic model for branding causing inefficiency. The aim of this research is to provide a model based on the human activities of the tourism sector of Iran. This fundamental research is of a qualitative type, which was done using grounded theory; so, the research data were collected using the library studies and interviews with 20 managers familiar with this concept. Findings show that institutionalization of a brand in human resources is the main phenomenon of internal branding and communication, educational, knowledge management and human resources management play the role of causal factors. Also, leadership-facilitation and motivational-management categories have a strategic role in this model. The innovation of this research is the presentation of a model derived from the background data of the Iranian community. Until now no other model was proposed for the tourism and services sector of Iran. This study showed that the internalization and alignment of employees with the brand not only results in desirable employee outcomes, but also leads to financial rewards, stakeholder interests, and desirable spiritual outcomes. Therefore, domestic branding is an inward measure for the development of all sectors of tourism.
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spelling doaj.art-99840c804e064765a0852af61ba3ac352023-12-24T07:42:27ZfasAllameh Tabataba'i University PressMuṭāli̒āt-i Mudīriyyat-i Gardishgarī2322-32942476-597X2019-08-0114467910910.22054/tms.2019.1042810428Intra-organizational Branding Model in Tehran's Services and Tourism SectorSaeed Shafia0Mirali Seyyed Naghavi1Instructor, Department of Tourism Management, Faculty of Tourism, University of Science and Culture, Tehran, IranAssociate Professor, Department of Public Administration, Faculty of Management and Accounting, Allameh Tabataba'i University, Tehran, IranIn branding projects, the lack of a suitable domestic model for branding causing inefficiency. The aim of this research is to provide a model based on the human activities of the tourism sector of Iran. This fundamental research is of a qualitative type, which was done using grounded theory; so, the research data were collected using the library studies and interviews with 20 managers familiar with this concept. Findings show that institutionalization of a brand in human resources is the main phenomenon of internal branding and communication, educational, knowledge management and human resources management play the role of causal factors. Also, leadership-facilitation and motivational-management categories have a strategic role in this model. The innovation of this research is the presentation of a model derived from the background data of the Iranian community. Until now no other model was proposed for the tourism and services sector of Iran. This study showed that the internalization and alignment of employees with the brand not only results in desirable employee outcomes, but also leads to financial rewards, stakeholder interests, and desirable spiritual outcomes. Therefore, domestic branding is an inward measure for the development of all sectors of tourism.https://tms.atu.ac.ir/article_10428_7a15e4703d32e540e53b22c580442a18.pdfinternal brandingintra-organizational brandinginstitutionalization of brand in the human resourcesgrounded theory
spellingShingle Saeed Shafia
Mirali Seyyed Naghavi
Intra-organizational Branding Model in Tehran's Services and Tourism Sector
Muṭāli̒āt-i Mudīriyyat-i Gardishgarī
internal branding
intra-organizational branding
institutionalization of brand in the human resources
grounded theory
title Intra-organizational Branding Model in Tehran's Services and Tourism Sector
title_full Intra-organizational Branding Model in Tehran's Services and Tourism Sector
title_fullStr Intra-organizational Branding Model in Tehran's Services and Tourism Sector
title_full_unstemmed Intra-organizational Branding Model in Tehran's Services and Tourism Sector
title_short Intra-organizational Branding Model in Tehran's Services and Tourism Sector
title_sort intra organizational branding model in tehran s services and tourism sector
topic internal branding
intra-organizational branding
institutionalization of brand in the human resources
grounded theory
url https://tms.atu.ac.ir/article_10428_7a15e4703d32e540e53b22c580442a18.pdf
work_keys_str_mv AT saeedshafia intraorganizationalbrandingmodelintehransservicesandtourismsector
AT miraliseyyednaghavi intraorganizationalbrandingmodelintehransservicesandtourismsector