Factors associated with user satisfaction regarding treatment offered in Brazilian primary health care

Abstract: The Program for Access and Quality Improvement in Primary Care (PMAQ-AB) aimed to improve healthcare public service quality. The purpose of this study was to identify the main factors that influence user satisfaction in Brazilian primary health care services. This research was carried out...

Full description

Bibliographic Details
Main Authors: Ane Polline Lacerda Protasio, Luciano Bezerra Gomes, Liliane dos Santos Machado, Ana Maria Gondim Valença
Format: Article
Language:English
Published: Escola Nacional de Saúde Pública, Fundação Oswaldo Cruz
Series:Cadernos de Saúde Pública
Subjects:
Online Access:http://www.scielosp.org/scielo.php?script=sci_arttext&pid=S0102-311X2017000205007&lng=en&tlng=en