Analisis Pengaruh Kompetensi Terhadap Kinerja Customer Complaint Handling Dengan Komitmen Organisasi Sebagai Variabel Moderasi (Studi Pada PT. Pos Indonesia Persero Kantor Regional 7 Jawa Timur 60004)
The business continuity of a company is supported by the level of achievement of performance targets that have been set. This study aims to determine the influence of oragnization commitment, employee competence, and the role of organizational commitment moderation in influencing competence on custo...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Universitas Proklamasi 45 Yogyakarta
2023-12-01
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Series: | Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship |
Subjects: | |
Online Access: | https://ejournal.up45.ac.id/index.php/maksipreneur/article/view/1175 |