Effect of inpatient experiences on patient satisfaction and the willingness to recommend a hospital: The mediating role of patient satisfaction: A cross‐sectional study

Abstract Background and Aims As high‐quality health care encompasses patient‐centered care, this study used the perceived quality−satisfaction−behavioral intention and structure‐process‐outcome models to (1) investigate the relationships among patient experience, patient satisfaction, and the willin...

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Bibliographic Details
Main Authors: Hye Na Park, Do Joong Park, Se Young Han, Ji Yeon Tae, Keun‐Hwa Jung, Eun Jung Bae, Ju Young Yoon
Format: Article
Language:English
Published: Wiley 2022-11-01
Series:Health Science Reports
Subjects:
Online Access:https://doi.org/10.1002/hsr2.925