Effect of inpatient experiences on patient satisfaction and the willingness to recommend a hospital: The mediating role of patient satisfaction: A cross‐sectional study
Abstract Background and Aims As high‐quality health care encompasses patient‐centered care, this study used the perceived quality−satisfaction−behavioral intention and structure‐process‐outcome models to (1) investigate the relationships among patient experience, patient satisfaction, and the willin...
Main Authors: | , , , , , , |
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Format: | Article |
Language: | English |
Published: |
Wiley
2022-11-01
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Series: | Health Science Reports |
Subjects: | |
Online Access: | https://doi.org/10.1002/hsr2.925 |