A Modified UTAUT Model for Hospital Information Systems Geared Towards Motivating Patient Loyalty

A Modified UTAUT Model for Hospital Information Systems Geared Towards Motivating Patient Loyalty

Healthcare service institutions (HSIs) have sought ways to motivate patient loyalty in response to surging rates of medical tourism. Previous research indicates that Hospital Information System (HIS) is essential for HSIs to gather, measure, and analyze the massive amounts of data required to genera...

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Bibliographic Details
Main Authors: Saleh Nasser Rashid Alismaili, Mohana Shanmugam, Hairoladenan Kasim, Pritheega Magalingam
Format: Article
Language:fas
Published: University of Tehran 2022-02-01
Series:Journal of Information Technology Management
Subjects:
hospital information system
utaut
patient loyalty
patient satisfaction
Online Access:https://jitm.ut.ac.ir/article_84901_c0ff51dbbad7222efb7434ba9de78a6b.pdf

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