A Model for the Effects of Ethical Work Climate, Organizational Trust and Proactive Customer Services Performance: The Role of Perceived Politicizing in Organization’s Reward System

This research aims to investigate the effects of ethical work climate on organizational trust and proactive customer service performance while the mediating role of perceived politicizing in organization’s reward system is considered as well. Statistical population consisted of all employees of Pasa...

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Bibliographic Details
Main Authors: Mehdi Yazdanshenas, Mostafa Aghaei
Format: Article
Language:fas
Published: Institute for Management & Planning Studies 2019-06-01
Series:فرایند مدیریت و توسعه
Subjects:
Online Access:http://jmdp.ir/article-1-2827-en.pdf