Evaluation and anticipate the customers

The secret of successful business is to know when they clani particular product or service, and to know what they expect from the organization. Understanding user needs is a key factor in their retention, as well as acquiring new customers in the process of achieving greater market share and maksimi...

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Bibliographic Details
Main Authors: Jovanović Duško, Milenković Nikola, Damnjanović Radovan
Format: Article
Language:English
Published: Center for Economic and Financial Research, Belgrade 2017-01-01
Series:Oditor
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/2217-401X/2017/2217-401X1701070J.pdf