Evaluation and anticipate the customers
The secret of successful business is to know when they clani particular product or service, and to know what they expect from the organization. Understanding user needs is a key factor in their retention, as well as acquiring new customers in the process of achieving greater market share and maksimi...
Main Authors: | Jovanović Duško, Milenković Nikola, Damnjanović Radovan |
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Format: | Article |
Language: | English |
Published: |
Center for Economic and Financial Research, Belgrade
2017-01-01
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Series: | Oditor |
Subjects: | |
Online Access: | https://scindeks-clanci.ceon.rs/data/pdf/2217-401X/2017/2217-401X1701070J.pdf |
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