UNDERSTANDING CUSTOMERS - PROFILING AND SEGMENTATION

In any industry, the first step to finding and creating profitable customers isdetermining what drives profitability. This leads to better prospecting andmore successful customer relationship management. Any company cansegment and profile their customer base to uncover those profit drivers usingthe...

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Bibliographic Details
Main Author: Mircea Andrei SCRIDON
Format: Article
Language:English
Published: Universitaria Press Craiova 2008-01-01
Series:Management & Marketing
Subjects:
Online Access:http://www.mnmk.ro/documents/2008-22.pdf