QUALITY OF HOTEL SERVICES AS A FACTOR DETERMINING THE TRUST OF CUSTOMERS – CONSUMER RESEARCH
The aim of the study was to investigate the respondents' opinion about the quality of hotel services as a factor conditioning the trust of customers occupying accommodation facilities in the province of Silesia. The study was conducted in late May and June 2013 among 100 respondents. In orde...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Life Sciences in Poznań
2017-06-01
|
| Series: | Journal of Agribusiness and Rural Development |
| Subjects: | |
| Online Access: | http://www.jard.edu.pl/tom44/zeszyt2/art_27.pdf |