The use of ISO standards in the hospitality industry: a comparative analysis of European clusters
The article provides a comparative analysis of the use of ISO standards in the hospitality industry among 46 European countries. The study confirms the hypothesis that the more actively ISO 9001 standards are distributed in European countries, the higher is the level of implementation in the hospita...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
EDP Sciences
2021-01-01
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| Series: | E3S Web of Conferences |
| Online Access: | https://www.e3s-conferences.org/articles/e3sconf/pdf/2021/53/e3sconf_icees2021_02004.pdf |