Creating utilitarian and hedonic Purchasing Values on satisfaction and loyalty to Shopping Centers (case study: shiraz hyperstar)

Investigating the factors that affect consumers' satisfaction and loyalty leads to a deep understanding  of consumer behavior that enables marketers to deliver products and services in accordance with the needs of consumers in the market. The purpose of this study is to examine the effect of di...

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Bibliographic Details
Main Authors: Masoud Birjandi, Abdolkhalegh Gholami, Mohammad Haghighi
Format: Article
Language:fas
Published: Iran Strategic Management Society 2018-11-01
Series:مطالعات مدیریت راهبردی
Subjects:
Online Access:https://www.smsjournal.ir/article_87508_d0e8ba171928e9246d1b5e70214409d2.pdf