Expectation management in AI: A framework for understanding stakeholder trust and acceptance of artificial intelligence systems
As artificial intelligence systems gain traction, their trustworthiness becomes paramount to harness their benefits and mitigate risks. This study underscores the pressing need for an expectation management framework to align stakeholder anticipations before any system-related activities, such as da...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2024-04-01
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| Series: | Heliyon |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2405844024045936 |