What matters most to patients? Participative provider care and staff courtesy
Although there is growing recognition of the importance of having satisfied patients, we know little about what aspects of care matter most to patients. The sources of patient satisfaction and how care delivery can influence them need more empirical study. The objective of this study was to identify...
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| Format: | Article |
| Language: | English |
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The Beryl Institute
2014-04-01
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| Series: | Patient Experience Journal |
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| Online Access: | https://pxjournal.org/journal/vol1/iss1/17 |