A Methodology to Institutionalise User Experience in Provincial Government

Problems experienced with website usability can prevent users from accessing and adopting technology, such as e-Government. At present, a number of guidelines exist for e-Government website user experience (UX) design; however, the effectiveness of the implementation of these guidelines depends on t...

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Bibliographic Details
Main Authors: Marco Cobus Pretorius, André Calitz
Format: Article
Language:English
Published: South African Institute of Computer Scientists and Information Technologists 2014-12-01
Series:South African Computer Journal
Subjects:
Online Access:http://sacj.cs.uct.ac.za/index.php/sacj/article/view/227