Don’t bank on it: Delineating the relationship between corporate social responsibility and retail banking affinity

This research examines the extent to which the moderating variable of awareness influences the relationship between Corporate Social Responsibility beliefs and consumers’ attitudes towards their banks, and whether this significantly affects their willingness to recommend the company. The research wa...

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Bibliographic Details
Main Authors: J. Beneke, N. Wannke, E. Pelteret, T. Tladi, D. Gordon
Format: Article
Language:English
Published: AOSIS 2012-03-01
Series:South African Journal of Business Management
Online Access:https://sajbm.org/index.php/sajbm/article/view/175