Investigating Critical Success Factors of Brand Loyalty: A Meta-Data Analysis Approach

Brand loyalty is a critical issue faced by organisations. It increases an organisation's profits and market share. Overlooking brand loyalty among customers raises problems in retaining customers. Besides, retaining the existing customers is more cost efficient rather than gaining and attracti...

Deskribapen osoa

Xehetasun bibliografikoak
Egile Nagusiak: Syahida Abd Aziz, Muhammad Shahar Jusoh, Mohammad Harith Amlus
Formatua: Artikulua
Hizkuntza:English
Argitaratua: EconJournals 2017-07-01
Saila:International Review of Management and Marketing
Sarrera elektronikoa:https://www.econjournals.com/index.php/irmm/article/view/4919