Toward lean service 5.0: evaluation of future perspectives and trends
Embracing the social, resilient, and sustainable dimensions focusing on human-machine cooperation marks the revolution known as X5.0. Combining lean with service 5.0 is the path to enhancing the lean capability of an organisation both at the operational and enterprise level, coining the term ‘Lean S...
| Main Authors: | , , |
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| Format: | Article |
| Language: | Spanish |
| Published: |
Faculdade Cesgranrio
2024-03-01
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| Series: | Meta |
| Online Access: | https://revistas.cesgranrio.org.br/index.php/metaavaliacao/article/view/4335 |