Methods of quality assessment services airport operations

Evaluation of the level of quality of services at regional airports of Russia, in our opinion, should be done in 2 ways: qualitative and quantitative assessment. This article presents a unified methodology for the evaluation of the quality of services at regional airports of the Russian Federation,...

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Bibliographic Details
Main Authors: A. A. Fridlyand, V. K. Soluyanov
Format: Article
Language:Russian
Published: Russian Academy of Entrepreneurship 2020-01-01
Series:Путеводитель предпринимателя
Subjects:
Online Access:https://www.pp-mag.ru/jour/article/view/1090