Workhorse or White Elephant? End User Acceptance of ERP System in a Shared Service Center

Workhorse or White Elephant? End User Acceptance of ERP System in a Shared Service Center

Businesses globally heavily invest in Enterprise Resource Planning (ERP) implementation to meet high customer demands and maintain competitiveness. Despite significant investments, underutilization hampers reaping the system's full benefits, leading to stagnant or adverse performance. Hence, th...

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Bibliographic Details
Main Authors: Anusuyah Subbarao, Nasreen Khan, Muhammad A. Ramli, Aysa Siddika
Format: Article
Language:English
Published: Ital Publication 2023-12-01
Series:HighTech and Innovation Journal
Subjects:
enterprise resource planning
shared service center
performance expectancy
effort expectancy
social influence
organizational support.
Online Access:https://hightechjournal.org/index.php/HIJ/article/view/614

Internet

https://hightechjournal.org/index.php/HIJ/article/view/614

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