South African consumer sentiment towards marketing

Generally the marketing literature suggests that the key to a firm's survival and growth is its satisfaction of consumer needs. This philosophy is embodied in the so-called marketing concept. In order to determine to what extend South African firms succeed in achieving consumer satisfaction, th...

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Bibliographic Details
Main Authors: Christo Boshoff, Alwyn P. Du Plessis
Format: Article
Language:English
Published: AOSIS 1992-06-01
Series:South African Journal of Business Management
Online Access:https://sajbm.org/index.php/sajbm/article/view/883