A review of the explainability and safety of conversational agents for mental health to identify avenues for improvement

Virtual Mental Health Assistants (VMHAs) continuously evolve to support the overloaded global healthcare system, which receives approximately 60 million primary care visits and 6 million emergency room visits annually. These systems, developed by clinical psychologists, psychiatrists, and AI researc...

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Bibliographic Details
Main Authors: Surjodeep Sarkar, Manas Gaur, Lujie Karen Chen, Muskan Garg, Biplav Srivastava
Format: Article
Language:English
Published: Frontiers Media S.A. 2023-10-01
Series:Frontiers in Artificial Intelligence
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/frai.2023.1229805/full