Service quality and economic performance in the US airline business
In order to cover this goal, four quality indexes related to the airline industry, and two economic performance. In order to cover this goal, four quality indexes related to the airline industry, and two economic performance indicators, revenues and return on investment (ROI), have been considere...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Vilnius Gediminas Technical University
2018-03-01
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| Series: | Aviation |
| Subjects: | |
| Online Access: | http://journals.vgtu.lt/index.php/Aviation/article/view/363 |