Using the mixed methods research to model the hotel performance measurement in Egypt: An example from a hotel chain

The aim of this research is to propose a process dynamic model for measuring and benchmarking performance in hotel food and beverage operations. This model involves three sequential stages; first, identifying the existing performance measures used in hotels; followed by, calculating performance usin...

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Bibliographic Details
Main Author: Karam Zaki
Format: Article
Language:English
Published: University of South Florida (USF) M3 Publishing 2019-03-01
Series:Journal of Global Business Insights
Subjects:
Online Access:https://digitalcommons.usf.edu/globe/vol4/iss1/2