Analisis Peningkatan Pelayanan Stasiun Bogor Terhadap Kepuasan Pengguna Jasa Kereta Api Dengan Metode Importance Performance Analysis (IPA)
Excellent service is part of the target PT. Kereta Api Indonesia (Persero) to maximize efforts in innovation services, one of which implementation is the existence of Bogor Station, This study uses a quantitative approach, according to the basic assumptions axiology quantitative approach seeks expla...
| Main Authors: | , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Diponegoro University
2016-08-01
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| Series: | Jurnal Pembangunan Wilayah dan Kota |
| Subjects: | |
| Online Access: | https://ejournal.undip.ac.id/index.php/pwk/article/view/11549 |