Cross-cultural electronic word-of-mouth: a systematic literature review
Purpose – Global adoption of the internet and mobile usage results in a huge variation in the cultural backgrounds of consumers who generate and consume electronic word-of-mouth (eWOM). Unsurprisingly, a research trend on cross-cultural eWOM has emerged. However, there has not been an attempt to syn...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Emerald Publishing
2024-03-01
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Series: | Spanish Journal of Marketing-ESIC |
Subjects: | |
Online Access: | https://www.emerald.com/insight/content/doi/10.1108/SJME-06-2021-0116/full/pdf |