An Empirical Evaluation Of Competency Requirements For First-Line Managers To Deal With Resistance To Change

Continuous changes in markets needs require effective and corresponding change management at all levels in organisations. First-line managers are directly responsible for meeting the demands of clients and resistance to change at this level could result in sub-standard outputs. The effectiveness of...

Full description

Bibliographic Details
Main Authors: C. N. Lombard, J. J. Zaaiman
Format: Article
Language:English
Published: AOSIS 2004-11-01
Series:SA Journal of Human Resource Management
Subjects:
Online Access:https://sajhrm.co.za/index.php/sajhrm/article/view/44