Explaining the Relationship between Positive Behavioral Outcomes of Employees and Customers of Selected Banks

Abstract In this study, the advantage of long term relationship between employee and customer and its influence on positive behavioral outcomes for organization have been investigated. This study is a descriptive study which has been conducted through a survey. The research population includes 405 c...

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Bibliographic Details
Main Authors: Reza SeyedJavadain, Mojtaba Barari, Ashkan Allahyari
Format: Article
Language:fas
Published: University of Isfahan 2011-12-01
Series:تحقیقات بازار یابی نوین
Subjects:
Online Access:http://uijs.ui.ac.ir/nmrj/browse.php?a_code=A-10-114-2&slc_lang=en&sid=1