Quality of Service and Client Satisfaction of the Department of Foreign Affairs - Butuan, Caraga Region

The quality of service determines client satisfaction. The study aimed to determine the quality of service and client satisfaction of the Department of Foreign Affairs- Butuan. There were 221 or more than 70% respondents used in the study. There were those who personally claimed their passport in th...

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Bibliographic Details
Main Author: Rhodarora Galido Zaportiza-Corvera
Format: Article
Language:English
Published: Philippine Association of Institutions for Research, Inc. 2017-07-01
Series:JPAIR
Subjects:
Online Access:https://philair.ph/index.php/jpair/article/view/520