Analysis of National Health Insurance Patient Satisfaction on Quality of Outpatient Services at Tugurejo Hospital Semarang
Abstract: Health service quality refers to the level of health service perfection in generating the patients’ satisfaction. In realizing qualified health services a hospital should have service standards to measure the service standard indicators. To measure whether the predetermined standards have...
| Main Authors: | , , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Soegijapranata Catholic University
2021-06-01
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| Series: | Soepra: Jurnal Hukum Kesehatan |
| Subjects: | |
| Online Access: | https://journal.unika.ac.id/index.php/shk/article/view/1992 |