PENGARUH BRAND EQUITY DAN CUSTOMER VALUE TERHADAP CUSTOMER SATISFACTION RUMAH SAKIT
Hospital as the provider of health service, should be well managed to improve the quality of service and the quantity of patient. The existence of hospitals both private and government-owned causes intense competition in providing the best health care services. Patients’ satisfaction occurs when the...
Main Authors: | , |
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Format: | Article |
Language: | Indonesian |
Published: |
Sekolah Tinggi Ilmu Ekonomi Indonesia Surabaya
2018-09-01
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Series: | Ekuitas: Jurnal Ekonomi dan Keuangan |
Subjects: | |
Online Access: | https://ejournal.stiesia.ac.id/ekuitas/article/view/99 |