Joining Rural Areas to Hamedan City and its Effect on Households' Satisfaction with the Perceived Services Quality: An Application of SERVQUAL Model

Understanding the quality of perceived services is one of the key steps in analyzing rural household satisfaction and developing service quality improvement programs. Therefore, the purpose of this study was to analyze the quality of perceived services and satisfaction of rural households after join...

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Bibliographic Details
Main Authors: Yaser Mohammadi, Arezoo Mollazadegan, Zeinab Asadporiuan
Format: Article
Language:fas
Published: University of Tehran 2021-08-01
Series:Pizhūhish/hā-yi Rūstāyī
Subjects:
Online Access:https://jrur.ut.ac.ir/article_82080_4208bb9741b1e2e9a862b6b1d78d0845.pdf