Educational Services Quality Gap: Perspectives Of Educational Administrators, Faculty Members And Medical Students

Background and Aim: Recognition of expectations and perceptions of customers is essential for quality improvement . The aim of this study was to determine the quality gap of educational services in the viewpoints of Tehran University of Medical Sciences (TUMS) educational administrators, faculty mem...

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Bibliographic Details
Main Authors: Zohreh Sohrabi, Zahra Majidi
Format: Article
Language:fas
Published: Tehran University of Medical Sciences 2014-01-01
Series:پیاورد سلامت
Subjects:
Online Access:http://payavard.tums.ac.ir/browse.php?a_code=A-10-1-46&slc_lang=en&sid=1