Analisis dan Perancangan Sistem Interactive Voice Response (IVR) Berbasis Openvxi Menggunakan Asterisk Pada Hotel Sahid Jaya

The purpose of this study is to provide a deep understanding of technology of IVR (Interactive Voice Recognition) in OpenVXI based network using Asterisk, that help Sahid Jaya hotel to streamline communication with the guests, improving service and employee effectiveness. The methodology used is ana...

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Bibliographic Details
Main Authors: Johan Muliadi Kerta, Wike Apryanto Jufri, Alexander Aryo Nugroho, Andreas Kurniawan
Format: Article
Language:English
Published: Bina Nusantara University 2010-12-01
Series:ComTech
Subjects:
Online Access:https://journal.binus.ac.id/index.php/comtech/article/view/2573