Patient Satisfaction, Quality Attributes, and Organizational Characteristics: A Hierarchical Linear Model Approach

Patient satisfaction studies have gained more and more attention, and there are many patient satisfaction studies. These studies assume that patients were selected randomly and independently, but patient satisfaction surveys are described as a multistage or hierarchically structured sample. Thus, th...

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Bibliographic Details
Main Authors: Koichiro Otani PhD, Yihao Deng PhD, Patrick A Herrmann PhD, Richard S Kurz PhD
Format: Article
Language:English
Published: SAGE Publishing 2020-10-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/2374373519892410