Quality function management: general issues, health services and medical universities
Background: quality function is the set of activities through which customers’ satisfaction and loyalty are achieved, regardless of where these actions are carried out. Objective: to update knowledge about the management of the quality function, starting from general definitions and adapted to the...
| Main Authors: | , |
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| Format: | Article |
| Language: | Spanish |
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Universidad de Ciencias Médicas de Las Tunas
2023-01-01
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| Series: | Revista Electrónica Dr. Zoilo E. Marinello Vidaurreta |
| Subjects: | |
| Online Access: | https://revzoilomarinello.sld.cu/index.php/zmv/article/view/3138 |