Collaborative Chat Reference Service Effectiveness Varies by Question Type for Public Library Patrons
A review of: Kwon, Nahyun. "Public Library Patrons' Use of Collaborative Chat Reference Service: The Effectiveness of Question Answering by Question Type." Library & Information Science Research 29.1 (Mar. 2007): 70-91. Objective – To assess the effectiveness of a collabora...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Alberta
2008-03-01
|
| Series: | Evidence Based Library and Information Practice |
| Subjects: | |
| Online Access: | https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/937 |