Evaluation of the implementation of a quality system in a basic research laboratory: viability and impacts

OBJECTIVE: To evaluate the process of implementing a quality management system in a basic research laboratory of a public institution, particularly considering the feasibility and impacts of this improvement. METHODS: This was a prospective and qualitative study. We employed the norm "NIT DICLA...

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Bibliographic Details
Main Authors: Hilda Carolina de Jesus Rios Fraga, Kiyoshi Ferreira Fukutani, Fabiana Santana Celes, Aldina Maria Prado Barral, Camila Indiani de Oliveira
Format: Article
Language:English
Published: Instituto Israelita de Ensino e Pesquisa Albert Einstein
Series:Einstein (São Paulo)
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1679-45082012000400016&lng=en&tlng=en