From virtual observations to business insights: A bibliometric review of netnography in business research

Netnography is a special kind of qualitative social media research. It applies ethnographic techniques to comprehend social interaction in settings of modern digital communications. This article aims to highlight the key contributors and knowledge structure of this research domain. Utilizing bibliog...

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Bibliographic Details
Main Authors: Rohit Bansal, Carla Martinho, Nishita Pruthi, Deepanshi Aggarwal
Format: Article
Language:English
Published: Elsevier 2024-01-01
Series:Heliyon
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2405844023100612