Grado de utilización de las herramientas de calidad en el sector de alojamiento turístico español
The tools and techniques of quality are the operational dimension necessary to support the implementation of the principles of Total Quality Management and necessary for the implementation of the processes of continuous quality improvement in business. The aim of this paper is to analyze the degree...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Instituto de Investigación Social y Turismo
2012-10-01
|
| Series: | PASOS Revista de Turismo y Patrimonio Cultural |
| Subjects: | |
| Online Access: | http://www.pasosonline.org/Publicados/10512/PS0512_05.pdf |