Grado de utilización de las herramientas de calidad en el sector de alojamiento turístico español

Grado de utilización de las herramientas de calidad en el sector de alojamiento turístico español

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The tools and techniques of quality are the operational dimension necessary to support the implementation of the principles of Total Quality Management and necessary for the implementation of the processes of continuous quality improvement in business. The aim of this paper is to analyze the degree...

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Bibliographic Details
Main Authors:	José Álvarez García, José Antonio Fraiz Brea, María de la Cruz Del Río Rama
Format:	Article
Language:	English
Published:	Instituto de Investigación Social y Turismo 2012-10-01
Series:	PASOS Revista de Turismo y Patrimonio Cultural
Subjects:	Quality Management Tools for Quality Management “Q for Tourist Quality” Tourist Accommodation
Online Access:	http://www.pasosonline.org/Publicados/10512/PS0512_05.pdf

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