THE PATH OF TOTAL QUALITY MANAGEMENT IMPLEMENTATION IN A DEVELOPING COUNTRY: PERU
This research examines the implementation of Total Quality Management (TQM) in Peru based on nine factors. The questionnaires were sent in 2006, 2011 and 2017 to the presidents and managers of Peruvian companies. The objective is to study the evolution of quality in Peru. The results showed an impro...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2020-09-01
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| Series: | International Journal for Quality Research |
| Subjects: | |
| Online Access: | http://ijqr.net/journal/v14-n3/7.pdf |