Responding to supply chain disruptions caused by the COVID-19 pandemic: A Black Swan event for omnichannel retailers
Background: The COVID-19 pandemic has triggered unprecedented growth in digital commerce and has accelerated the digital transformation of many retailers. An unforeseen event, such as the COVID-19 pandemic, is often referred to as a ‘Black Swan’ event – being of low probability to occur but causing...
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Format: | Article |
Language: | English |
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AOSIS
2021-09-01
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Series: | Journal of Transport and Supply Chain Management |
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Online Access: | https://jtscm.co.za/index.php/jtscm/article/view/628 |