Airline reviews processing: Abstractive summarization and rating-based sentiment classification using deep transfer learning

Opinion summarization and sentiment classification are key processes for understanding, analyzing, and leveraging information from customer opinions. The rapid and ceaseless increase in big data of reviews on e-commerce platforms, social media, or review portals becomes a stimulus for the automation...

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מידע ביבליוגרפי
Main Authors: Ayesha Ayub Syed, Ford Lumban Gaol, Alfred Boediman, Widodo Budiharto
פורמט: Article
שפה:English
יצא לאור: Elsevier 2024-11-01
סדרה:International Journal of Information Management Data Insights
נושאים:
גישה מקוונת:http://www.sciencedirect.com/science/article/pii/S2667096824000272