The effect of mobile-wallet service dimensions on customer satisfaction and loyalty: An empirical study
AbstractElectronic payment options have mostly superseded traditional cash payment methods. The growth of digital wallets, e-commerce, mobile payments, and other unusual payment methods has moved the global economy one step closer to a cashless society. Therefore, this study aims to understand how m...
Main Authors: | Ahmed S. Ajina, Jamal M. M. Joudeh, Nafez N. Ali, Ahmad M. Zamil, Tareq N. Hashem |
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Format: | Article |
Language: | English |
Published: |
Taylor & Francis Group
2023-12-01
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Series: | Cogent Business & Management |
Subjects: | |
Online Access: | https://www.tandfonline.com/doi/10.1080/23311975.2023.2229544 |
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