Employee perceptions of organisational design interventions in the public sector

Orientation: Public Sector Departments (PSD) play an essential role in rendering services for public welfare. Unfortunately, PSDs are slow to adapt to change and apply the required interventions to ensure sustainable service delivery and performance to the broader society. Research purpose: The obj...

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Main Authors: Mehauhelo Melaletsa, Mark Bussin, Emmerentia N. Barkhuizen
Format: Article
Language:English
Published: AOSIS 2023-08-01
Series:SA Journal of Human Resource Management
Subjects:
Online Access:https://sajhrm.co.za/index.php/sajhrm/article/view/2145
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author Mehauhelo Melaletsa
Mark Bussin
Emmerentia N. Barkhuizen
author_facet Mehauhelo Melaletsa
Mark Bussin
Emmerentia N. Barkhuizen
author_sort Mehauhelo Melaletsa
collection DOAJ
description Orientation: Public Sector Departments (PSD) play an essential role in rendering services for public welfare. Unfortunately, PSDs are slow to adapt to change and apply the required interventions to ensure sustainable service delivery and performance to the broader society. Research purpose: The objective of this study was to explore employee perceptions of organisational development interventions in a selected public sector organisation. Motivation for the study: Research on Organisation Design (OD) interventions in the public sector remains scarce despite its strategic importance. Research approach/design and method: A qualitative approach was utilised to obtain semi-structured interview data from a purposive sample of management (N = 15) from a selected Public Sector Institution. Theme analyses were applied to illicit themes for the data gathered. Main findings: The findings showed that employees had negative experiences of OD in the department. The participants highlighted various factors constraining the effective implementation of OD interventions, such as a lack of consultation, communication and role clarity, poor change management, planning and time management. Practical/managerial implications: The findings highlighted the importance of management creating inclusive workplace cultures with opportunities for proper dialogue with subordinates to prevent resistance against change. Organisation design stakeholders can further benefit from role clarification and training to ensure that change initiatives are properly assembled in support of organisational strategies. Contribution/value-add: This research adds to the limited body of empirical knowledge on OD interventions within the public sector.
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spelling doaj.art-a8f54554b8184519afe02ec3c50b5c332023-09-01T12:06:04ZengAOSISSA Journal of Human Resource Management1683-75842071-078X2023-08-01210e1e1210.4102/sajhrm.v21i0.2145728Employee perceptions of organisational design interventions in the public sectorMehauhelo Melaletsa0Mark Bussin1Emmerentia N. Barkhuizen2Department of Industrial Psychology and People Management, College of Business and Economics, University of Johannesburg, JohannesburgDepartment of Industrial Psychology and People Management, College of Business and Economics, University of Johannesburg, JohannesburgDepartment of Industrial Psychology and People Management, College of Business and Economics, University of Johannesburg, Johannesburg, South Africa; and Centre for Work Performance, College of Business and Economics, University of Johannesburg, JohannesburgOrientation: Public Sector Departments (PSD) play an essential role in rendering services for public welfare. Unfortunately, PSDs are slow to adapt to change and apply the required interventions to ensure sustainable service delivery and performance to the broader society. Research purpose: The objective of this study was to explore employee perceptions of organisational development interventions in a selected public sector organisation. Motivation for the study: Research on Organisation Design (OD) interventions in the public sector remains scarce despite its strategic importance. Research approach/design and method: A qualitative approach was utilised to obtain semi-structured interview data from a purposive sample of management (N = 15) from a selected Public Sector Institution. Theme analyses were applied to illicit themes for the data gathered. Main findings: The findings showed that employees had negative experiences of OD in the department. The participants highlighted various factors constraining the effective implementation of OD interventions, such as a lack of consultation, communication and role clarity, poor change management, planning and time management. Practical/managerial implications: The findings highlighted the importance of management creating inclusive workplace cultures with opportunities for proper dialogue with subordinates to prevent resistance against change. Organisation design stakeholders can further benefit from role clarification and training to ensure that change initiatives are properly assembled in support of organisational strategies. Contribution/value-add: This research adds to the limited body of empirical knowledge on OD interventions within the public sector.https://sajhrm.co.za/index.php/sajhrm/article/view/2145change managementconsultationorganisational developmentinterventionspublic sector.
spellingShingle Mehauhelo Melaletsa
Mark Bussin
Emmerentia N. Barkhuizen
Employee perceptions of organisational design interventions in the public sector
SA Journal of Human Resource Management
change management
consultation
organisational development
interventions
public sector.
title Employee perceptions of organisational design interventions in the public sector
title_full Employee perceptions of organisational design interventions in the public sector
title_fullStr Employee perceptions of organisational design interventions in the public sector
title_full_unstemmed Employee perceptions of organisational design interventions in the public sector
title_short Employee perceptions of organisational design interventions in the public sector
title_sort employee perceptions of organisational design interventions in the public sector
topic change management
consultation
organisational development
interventions
public sector.
url https://sajhrm.co.za/index.php/sajhrm/article/view/2145
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