La contrainte client
The client constraint. A comparative analysis of cashiers and physiotherapistsThis article shows that despite the ambivalence of client contact, insofar as it is both a source of constraint and recognition, in some cases, as the ones of cashiers, it is primarily a constraint: clients control the wor...
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Format: | Article |
Language: | fra |
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Association Internationale des Sociologues de Langue Française
2011-04-01
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Series: | Sociologies |
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Online Access: | http://journals.openedition.org/sociologies/3444 |