La contrainte client

The client constraint. A comparative analysis of cashiers and physiotherapistsThis article shows that despite the ambivalence of client contact, insofar as it is both a source of constraint and recognition, in some cases, as the ones of cashiers, it is primarily a constraint: clients control the wor...

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Bibliographic Details
Main Author: Guillaume Tiffon
Format: Article
Language:fra
Published: Association Internationale des Sociologues de Langue Française 2011-04-01
Series:Sociologies
Subjects:
Online Access:http://journals.openedition.org/sociologies/3444